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The practice will be closed for staff training from 12 noon and re-open at 8.30am next day on the following days

21 Nov 2018
20 Mar 2019

If you need medical assistance when the surgery is closed please call NHS111 for advice

NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to for any judgement about GP earnings, nor to make any comparisons with other practices.

The average earnings for GPs working in the Thornfield Medical Group in the last financial year ending in 2017/18 was £69,309 before taxation and National Insurance. This is for 3 full time GP and 10 part time GPs who worked in the practice for more than 6 months.

Nurse Practitioners are trained specialist nurses who have undertaken additional education in order to provide advanced nursing care and they are able to prescribe medicines.

Click here for more information about the role of Advanced Nurse Practitioners and Clinical Pharmacists

Services for Children >>

New patients

Download registration forms from this website.

Prescriptions Online

You can order prescriptions directly from this website. Contact reception to get your log in number.

Friends and Family

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. please take a few minutes to complete our online questionnaire.

Antibiotic resistance

Keep antibiotics working and take your doctor's advice

Bowel cancer screening test

Catch the early signs of bowel cancer. Find out how to do the test in this video.

Information Now

Information NOW is the information and advice website for people over 50 in Newcastle, their families and carers.

Help us free up more appointments

Over the past few months, we've seen an increase in the number of people that don't attend their booked appointment. This is what we call a 'did not attend' or DNA.

This is having an impact on our ability to deliver a service to patients that really need our help. It also means more patients are having difficulty in booking an appointment and is a severe waste of limited NHS resources.


Our DNA rates since March this year

How we are trying to reduce the number of 'did not attend' appointments.

We introduced a new 'did not attend' policy in April 2017. This means if you do not attend your booked appointment we will:

  • Send you a letter to tell you missed an appointment.
  • Remind you how to cancel an unwanted appointment in the future.
  • Ask you to sign up to our text reminder service.
  • Highlight how important it is that you cancel an unwanted appointment and the consequences of you failing to comply with our policy.

How much 'did not attends' cost our practice

Since April this year we have sent out 1,870 letters to patients about missed appointments. This has cost us approximately £1,000 in administration costs and over £80,000 in clinic time. Unfortunately, we have also had some patients who have received more than one reminder to cancel their appointment, and in these cases we have advised them to register at another surgery.

How can you help?

You can help us free up more appointments by remembering to cancel any unwanted appointment you have and signing up to our text reminder service. You can also help us by reminding the people to you know who are also patients here, to cancel any appointment they don't need.

Together, we can free up appointments for everyone and go some way to save our practice and the NHS valuable resource.

OUR MISSION STATEMENT

The practice endeavours to promote good health and provide high quality, evidence-based care in a non-discriminatory process to all members of the practice population.

Zero Tolerance

To successfully provide our services a mutual respect between staff and patients has to be in place. Thornfield Medical Group operates a zero tolerance policy to all and will not tolerate any abuse towards its staff, doctors or other patients.

Molineux Street NHS Centre

Molineux Street
Byker
Newcastle upon Tyne NE6 1SG

08.30 - 18.00pm Mon to Fri
Closed 12.30 - 13.30 on Thur

Appointments and Enquiries 0191 275 5740
Prescriptions 0191 275 5742

Shieldfield Health Centre

Stoddart Street
Shieldfield
Newcastle upon Tyne NE2 1AL

08.45 - 17.15 Mon to Fri
Closed each day 12.30- 13.30

Appointments and Enquiries 0191 275 5740
Prescriptions 0191 275 5742

We provide family doctor services to Jesmond, Heaton, Quayside, Shieldfield, Newcastle City Centre, Gosforth, Byker, Walker, St Antony's, Killingworth, Wallsend, Longbenton, Battle Hill

All calls to the practice are recorded for training and monitoring purposes